Company Details | Tickets Terms & Conditions | Rights of Admission
Equal Opportunities | Processing Card Transactions | Competition Terms & Conditions

Registered Address

KingsStock is operated by Heaven Sent Creativity Ltd.

Company number: 08277329

Phone number: 07943 733867

Registered address:
Heaven Sent Creativity Ltd.
Lodge Farm Cottage
Ramsey Road
Kings Ripton, Cambridgeshire PE28 2NH
United Kingdom

Please read the terms and conditions on this page carefully. Making a purchase from KingsStock Music Festival indicates that you accept all the relevant terms, as stated below.

Tickets Terms & Conditions

Prior to the event, we only issue electronic tickets, via email, using our own ticket system. You may be asked to present this email and the validation barcode in the email to gain admission to the event. Failure to do so may result in refusal of admission for which Heaven Sent Creativity LTD cannot be held responsible.

If for any reason you do not receive your email ticket please Contact Us.

  1. This ticket is issued subject to the Rules and Regulations of the venue, event organiser and promoter.
  2. Please check your electronic tickets immediately as mistakes cannot always be rectified at a later date.
  3. It is the responsibility of the ticket holder to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation. Please note that we cannot guarantee that ticket holders will be informed of such cancellation before the date of the event.
  4. The Management reserves the right to refuse admission should patrons breach any Rules and Regulations of the venue, event organiser or promoter. The management may on occasions have to conduct security searches to ensure the safety of the patrons.
  5. The Management cannot be held responsible for any tickets which are lost or stolen. Heaven Sent Creativity LTD reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently.
  6. Tickets are sold subject to the management’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
  7. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, Venue Management, Heaven Sent Creativity LTD or one of their authorized sub-agents, it may be voided and the holder may be refused entry to, or ejected from the venue.
  8. The Promoter, venue Management and Heaven Sent Creativity LTD accept no responsibility for any personal property.
  9. All of these terms and conditions are governed by English Law.
  10. The ticket holder must comply with all relevant laws, safety announcements and venue regulations whilst attending the event.
  11. Breach of any of these conditions or any unacceptable behaviour shall enable the venue or event management to eject you from the venue.
  12. Tickets may be restricted to a maximum number per person, as indicated on the ordering system. We reserve the right to cancel tickets purchased in excess of this number.

These terms and conditions may be updated at any time and without notice.

Rights of Admission

  1. All persons may be searched on entry and re-entry to the event. Any items with the organisers deem may be used in an illegal or offensive manner will be confiscated.
  2. No admission or re-admission without a wristband.
  3. No independent sound systems.
  4. No illegal substances.
  5. No weapons or anything that could be used as a weapon.
  6. No nitrous oxide canisters or dispensers.
  7. No glass.
  8. No campfires.
  9. No vuvuzelas, loud hailers or noise making horns.
  10. No professional film, video or recording equipment allows on site without prior permission.
  11. No spray paint.
  12. No fireworks, flares or pyrotechnic devices.
  13. No lasers of any kind.
  14. No animals without prior agreement.
  15. No excessive amounts of alcohol to be brought on site. Please drink responsibly. Please avoid bringing glass bottles onto the site.
  16. Persons suspected or deemed to be carrying out illegal and/or offensive activities and/or anti-social behaviour within the event area or on the land the event is on will be evicted.
  17. Persons who have gained access to the event area without a valid ticket, permission or other lawful authority to remain, or have gained access by fraudulent means may be searched and will be evicted.
  18. Eviction removal will be to a suitable and safe location at the discrection of the event management.
  19. All visitors must be aware that this event takes place in an outdoor, rural location. Please bring appropriate footwear and clothing and anything else you feel will be necessary for the comfort of your stay.
  20. Participation in all activities on site is voluntary and is at your own risk.
  21. Sound levels at this event may cause damage to hearing. Please bring ear defenders if you require them.
  22. No stalls or market sales without permission of the organisers.
  23. All attendees give permission for themselves to appear on both audio and visual recordings.
  24. Please respect the site and take your litter home with you.

These terms and conditions may be updated at any time and without notice.

Equal Opportunities

We welcome volunteers regardless of their nationality, ethnic origin, or sexual orientation; from all social, economic and religious backgrounds, genders, marital status; and people with physical or learning disabilities as well as mental health problems, so long as it is safe and legal for them to volunteer.

Processing Card Transactions (Online and In Person)

For online sales, WooCommerce provide the software and Stripe provide the payment method for this transaction but your purchase and contract is made directly with Heaven Sent Creativity Ltd. who is responsible for resolving any issues with you.
By purchasing products online, you agree to the terms and conditions we have agreed with Stripe Payments Europe Ltd.
You can find these terms and conditions on their website: https://stripe.com/gb/terms

Tickets or items bought in person will be paid for in cash or by credit/debit card. Credit and debit card transactions are processed using the iZettle service. When you make a purchase via this service, you will be offered a receipt via email.
By purchasing products in person using a credit or debit card, you agree to the terms and conditions we have agreed with iZettle AB.
The terms and conditions of the iZettle AB service can be found on their website: https://www.izettle.com/gb/terms

These terms and conditions, including those administered by third parties, may be updated at any time and without notice.

Competition Terms & Conditions

All competitions ran or organised in association with Heaven Sent Creativity Ltd., and displayed on kingsstock.co.uk or ksmf.co.uk are regulated by this set of rules:

  1. All competitions are open to UK residents only, unless stated otherwise.
  2. If you are under the age of 18 you must obtain permission from your parent/guardian before you enter any competition.
  3. You must provide Heaven Sent Creativity Ltd. with your name, email address/telephone number if you wish to enter any competition. Entrants must fill out all required information. Heaven Sent Creativity Ltd. will only ever use your personal details for the purposes of administering any competition, and will not publish them or provide them to anyone without your permission.
  4. Only one entry will be accepted per person.
  5. Entrants will be deemed to have accepted these rules and to agree to be bound by them when entering any competition.
  6. The time and date when the competition closes is always displayed on this website. Any entries received after the specified time will not be valid.
  7. We do not accept any responsibility for late entries.
  8. Heaven Sent Creativity Ltd.’s decision is final and no correspondence will be entered into.
  9. Winners will be contacted personally by email or telephone.
  10. The prize must be taken as stated. There will be no cash alternatives.
  11. Entrants must supply details as required, and comply with all rules to be eligible for the prize. No responsibility is accepted for ineligible entries or entries made fraudulently.
  12. In situations where the winner cannot be contacted, Heaven Sent Creativity Ltd. reserves the right to pass on the prize to another entrant. Contact will be made via phone or email.
  13. Staff of Heaven Sent Creativity Ltd., event volunteers, sponsors, supporters or staff of partners are not eligible to enter any competitions. Friends and family of staff of Heaven Sent Creativity Ltd. are eligible, however, are not permitted to pass their prize on to Heaven Sent Creativity Ltd. staff. If this occurs, the friend(s) or family member(s) will not be eligible to win future competitions ran by Heaven Sent Creativity Ltd.
  14. Heaven Sent Creativity Ltd. reserves the right to amend these competition rules at any time. If changes are made when a competition is open, they will be made clear on the website and via social media.

These terms and conditions may be updated at any time and without notice.